Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro collaboration with GRECOTEL LUXME WHITE PALACE

GRECOTEL elevates the concept of vacation with its “LUXME®” hotels, which combine a stunning seaside location with exceptional design, modern service, excellent food, drink, activities and wellness. Luxury Made Easy® is born from a vision for the beach lifestyle, introducing “LUXE ALL INCLUSIVE LIVING®! GRECOTEL LuxMe White Palace is located on the enchanting coast of […]

Cycladic aroma for VIONE Paros

Paros, with its irresistible Cycladic light, cosmopolitan aura and traditional settlements, has established itself as a top summer destination. In the seaside settlement of Ampelas, just a few minutes from Naoussa, the brand new five-star VIONE Paros redefines the concept of hospitality, offering an all-inclusive experience that combines natural beauty with the aesthetics of “slow […]

SCENTLINQ Pro collaboration with MAKRIS Athens by DOMES

SCENTLINQ Pro, expands its excellent collaboration with Domes Resorts Group, by providing the aromatherapy of Makris Athens Restaurant, which opens its doors on September 23, providing the restaurant with a complete room aromatherapy system. The goal is to improve the experience of MAKRIS customers, making the environment even more pleasant and relaxing. MAKRIS began its […]

OROSEA Paros Marriott Collection with SCENTLINQ Pro fragrance

On the enchanting island of Paros, the new OROSEA Paros, a member of the Marriott Autograph Collection, has opened its doors to offer a contemporary hospitality experience. Inspired by the island’s natural environment and history, thoughtful luxury, flavors and aromas are key elements of its guest experience. In collaboration with SCENTLINQ Pro, the hotel has […]

SCENTLINQ Pro scents Abaton Island Resort & Spa

SCENTLINQ Pro, in collaboration with Abaton Island Resort & Spa, created a signature scent with notes of bergamot, white pepper and violet, offering a unique hospitality experience that activates memory and the senses. Abaton Island Resort & Spa is a 5-star luxury resort in northern Crete, built amphitheatrically on the sea. With contemporary architecture that […]

SCENTLINQ Pro scents the INTERCONTINENTAL Resort Crete in Agios Nikolaos

IHG Hotels & Resorts made its debut in Crete by opening the InterContinental Resort Crete in collaboration with real estate companies Henderson Park and Hines. InterContinental is the world’s first and largest luxury hotel brand and is known by guests as the epitome of the luxury hotel experience for the last 75 years. InterContinental Crete, […]

SCENTLINQ Pro scents the new Rocca a Mare Heraklion – part of the ACCOR Handwritten Collection

The new Rocca a Mare Heraklion hotel opens its doors, offering guests an authentic hospitality experience infused with the essence of Minoan tradition and modern design. Located in the heart of the coastal area, just a few minutes from the city center, the hotel embodies elegance, comfort, and the feeling of a welcoming home. Every […]

Premium Aromatic Experience at Grecotel Creta Palace

Grecotel Creta Palace, in collaboration with SCENTLINQ Pro, has selected a select range of fragrances for its common areas, rooms and Spa areas. Creta Palace , Grecotel Luxury Beach Resort is a paradise by the sea. It is one of the best Premium Hotels in Crete and is located in a wonderful location in Platanes. […]

New collaboration between SCENTLINQ Pro and Elounda Collection Hotels and Resorts

SCENTLINQ Pro will provide a fragrant identity to the Elounda Collection Hotels and Resorts, which consists of three luxurious beachfront properties: • The Elounda Mare Relais & Chateaux hotel, the only member of the Relais & Châteaux chain in Crete. • Porto Elounda Golf & Spa Resort, a world-class five-star resort offering a range of […]