Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro fragrances COSMOS SPORT, the No. 1 sports retail chain.

In collaboration with SCENTLINQ Pro, Cosmos Sport has created a unique scent identity for its store spaces and products. Nowadays, as more and more people turn to online shopping, it is essential that the experience offered to customers when visiting a physical store is unique. In conjunction with other marketing practices, scent marketing is evolving […]

A New Era for Makedonia Palace

The five-star Makedonia Palace hotel in Thessaloniki commenced operations on Monday, May 1, 2017, as scheduled, following the completion of its intensive, year-long renovation. The ambitious renovation program, which was the largest in the historic hotel’s history and simultaneously one of the largest in Greek tourism, exceeded 20 million Euros. Makedonia Palace is synonymous with […]

SCENTLINQ Pro scents Abaton Island Resort & Spa in Crete

SCENTLINQ Pro, in collaboration with Abaton Island Resort & Spa, created a unique aromatic atmosphere that welcomes guests to the premises of this exceptional hotel. The fragrances are diffused through special nebulizing machines in the hotel’s common areas. Abaton Island Resort & Spa is located on the northern coast of Crete, offering elegant accommodation and […]

OROSEA Paros Marriott Collection with SCENTLINQ Pro fragrance

On the enchanting island of Paros, the new OROSEA Paros, a member of the Marriott Autograph Collection, has opened its doors to offer a contemporary hospitality experience. Inspired by the island’s natural environment and history, thoughtful luxury, flavors and aromas are key elements of its guest experience. In collaboration with SCENTLINQ Pro, the hotel has […]

SCENTLINQ Pro scents the EMPIRIA GROUP in Paros and Santorini

SCENTLINQ Pro has created a unique olfactory identity for all hotels of the EMPIRIA GROUP. High-aesthetic fragrances are subtly diffused throughout the hotel premises through advanced scenting systems, welcoming guests and simultaneously fostering a special emotional connection with the space. EMPIRIA GROUP is a private Greek company established in 1989, managing award-winning 5-star hotels and […]

SCENTLINQ Pro scents the Hyatt Regency Thessaloniki

Hyatt Regency Thessaloniki welcomes its guests by offering a complete hospitality experience, where luxury meets comfort and high aesthetics. The reception areas are discreetly scented through the advanced aromatherapy systems of SCENTLINQ Pro, creating a unique sense of well-being from the very first moment. The hotel is located in a privileged location, within easy reach […]

SCENTLINQ Pro scents Lyttos Mare Exclusive Beach Resort

Lyttos Mare Beach Resort is a luxurious 5-star all-inclusive seaside resort in Hersonissos, North Crete, and is a unique destination for a rejuvenating getaway. It is located on the magnificent coast of Anissaras and combines warm hospitality with high gastronomy, offering its visitors a multitude of options for their holidays, such as sports and activities […]

SCENTLINQ Pro scents the Atlantica Imperial Resort

Atlantica Imperial Resort, the flagship of the Atlantica group in Rhodes, in collaboration with SCENTLINQ Pro, created a unique, highly aesthetic fragrance for the hotel’s premises that impresses its guests by offering them a unique olfactory experience. Atlantica Imperial Resort is another hotel in a group that has more than 40 hotels and collaborates nationwide […]

SCENTLINQ Pro fragrances Miraggio Thermal Spa Resort in Halkidiki.

The fragrances, subtly diffused throughout the hotel and spa areas via SCENTLINQ Pro’s sophisticated scenting systems, offer guests a unique experience. Miraggio Thermal Spa Resort is a dream destination, an oasis of recreation and luxury nestled in nature, on the southwestern coast of Kassandra, Halkidiki. It represents a premium offering that elevates 5-star hospitality to […]