Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

The Social Athens: When hospitality acquires an aromatic identity

With the signature of SCENTLINQ Pro, The Social Athens acquires a distinct aromatic identity that enhances its character and creates a space where hospitality is experienced not only visually, but also emotionally. In the heart of Athens, The Social Athens Hotel, a member of Radisson Individuals, redefines the concept of modern hospitality through a space […]

SCENTLINQ Pro scents the INTERCONTINENTAL Resort Crete in Agios Nikolaos

IHG Hotels & Resorts made its debut in Crete by opening the InterContinental Resort Crete in collaboration with real estate companies Henderson Park and Hines. InterContinental is the world’s first and largest luxury hotel brand and is known by guests as the epitome of the luxury hotel experience for the last 75 years. InterContinental Crete, […]

SCENTLINQ Pro scents INTERSPORT’s new store concept

S CENT L INQ Pro begins a collaboration with INTERSPORT by scenting the first INTERSPORT FOOTBALL STORE that opened last week in Greece and is specially dedicated to football. The new store covers 1,200 sq m and is designed to fully meet the needs of football fans both on and off the pitch. In addition, […]

Christofle – Scent and Luxury

Focused on offering high-quality products and services, Christofle stores are scented in collaboration with SCENTLINQ Pro, utilizing a unique fragrance designed to complement the luxurious ambiance of their establishments. Since its founding in 1830, Christofle has pioneered various styles, from Art Nouveau and Art Deco to the more contemporary trends of minimalism. Christofle silver, which […]

SCENTLINQ Pro scents Mark Aalen stores

Scientific research has shown that the sense of smell is crucial to the experience customers have when visiting a store. The reason is that it contributes to creating a positive first impression of the customer, extending the time they spend in the store, improving the perception of product quality, and connecting them with the company’s […]

SCENTLINQ Pro collaboration with D-MARIN

SCENTLINQ Pro has created for D-Marin marinas in Greece and abroad a special aromatic identity that welcomes visitors who enter its buildings, upgrading the surrounding area but at the same time imprinting its corporate identity in their minds. D-Marin, the choice of Premium marinas, was founded in 2003 and is based in Greece. Among the […]

SCENTLINQ Pro scents the Royal Senses Resort and Spa

SCENTLINQ Pro created a unique aromatic experience for guests of Royal Senses Resort and Spa with cedar, rose, jasmine and bergamot. Royal Senses Resort & Spa Crete, Curio Collection by Hilton, in Panormos, Rethymno, combines elegant architecture and high-quality amenities in a luxurious, family-friendly destination. With a magnificent view of the sea, a water park […]

SCENTLINQ Pro fragrances Miraggio Thermal Spa Resort in Halkidiki.

The fragrances, subtly diffused throughout the hotel and spa areas via SCENTLINQ Pro’s sophisticated scenting systems, offer guests a unique experience. Miraggio Thermal Spa Resort is a dream destination, an oasis of recreation and luxury nestled in nature, on the southwestern coast of Kassandra, Halkidiki. It represents a premium offering that elevates 5-star hospitality to […]

SCENTLINQ Pro brings the scent of sports to the INTERSPORT Football Store in Thessaloniki

At the INTERSPORT Football Store in Thessaloniki, every visit becomes an experience that activates all the senses. Through the collaboration with SCENTLINQ Pro, the space is scented with a composition of fragrances that exude freshness and dynamism: An atmosphere full of energy, positive mood and sportsmanship makes every visit unique.