Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro scents the Cavo Vezal Hotel in Zakynthos

In the heart of Laganas, Cavo Vezal Hotel offers a modern escape against the backdrop of lush green landscapes and the vast blue of the Ionian Sea. The modern design, high-level services and relaxing atmosphere compose a hospitality experience that appeals to those seeking unpretentious elegance and absolute tranquility. In collaboration with SCENTLINQ Pro , […]

SCENTLINQ Pro collaboration with THE DOLLI of the Grecotel group in Athens

To enhance its unique aesthetic identity and the quality of the hospitality it offers, THE DOLLI, in collaboration with SCENTLINQ Pro, chose a special scent for the hotel’s spaces that captivates customers and leaves its own authentic imprint. The editors of Condé Nast Traveler selected THE DOLLI as the Best Hotel in Athens, and as […]

Aromatherapy and luxury at Ajul Luxury Hotel & Spa Resort in Halkidiki

SCENTLINQ Pro collaborates with all Zeus group hotels, offering the special aromatic identity that characterizes them and welcomes their customers. Ajul Luxury Hotel & Spa Resort is located in a lush green village on the Kassandra peninsula, with pine forests, thermal baths and a heavenly, private pebble beach. It stands out for its unparalleled beauty […]

Η SCENTLINQ Pro Χορηγός στην HOTEL EXPERIENCE 2026

Η SCENTLINQ Pro συμμετέχει ως χορηγός στην HOTEL EXPERIENCE 2026, μια ξεχωριστή διοργάνωση όπου η αρχιτεκτονική, ο σχεδιασμός και η καινοτομία συναντούν τη σύγχρονη εμπειρία φιλοξενίας. Με κεντρική θεματική The Labyrinth, η φετινή διοργάνωση μεταμορφώνει την Τεχνόπολη στο Γκάζι σε έναν βιωματικό κόσμο εξερεύνησης, όπου η περιπλάνηση, η ανακάλυψη και η έκπληξη δημιουργούν μια ξεχωριστή […]

New collaboration between SCENTLINQ Pro and NYX Esperia Palace Athens

SCENTLINQ Pro has announced its collaboration with the new NYX Esperia Palace Athens. It has overseen the fragrance of all areas of the hotel, from the Lobby and common areas, to the rooms and suites. NYX Esperia Palace Athens is more than just a hotel, it is a unique experience. The hotel’s concept inspires guests […]

SCENTLINQ Pro scents the Kresten Royal Euphoria Resort in Rhodes

Kresten Royal Euphoria Resort welcomes its guests with a unique fragrance containing notes of tea, jasmine, cedar and musk, diffused throughout its spaces by SCENTLINQ Pro’s professional aromatherapy systems. Dominating the hillside above Kallithea beach, the brand new Kresten Royal Euphoria The Resort is a meticulous oasis of privacy and warmth, with a total area […]

SCENTLINQ Pro scents NEPTUNE LUXURY RESORT

NEPTUNE LUXURY RESORT, a unique hotel set in a beautiful themed garden decorated with works of art, is located 5 km from the village of Mastichari in Kos. The idyllic landscape, impeccable facilities and unparalleled culinary delights ensure guests an unforgettable stay. NEPTUNE LUXURY RESORT stands out for its attentive service and attention to detail. […]

JD Sports stores in Greece are scented by SCENTLINQ Pro!

JD Athens welcomes customers with a unique SCENTLINQ Pro fragrance, specially designed for a dynamic, youthful, and athletic space. The extensive history and success of the British JD Group are well-known, further confirmed by its presence in major retail locations worldwide and its more than 3,400 stores across 32 countries! The first JD Sports store […]

SCENTLINQ Pro scents the Hyatt Regency Thessaloniki

Hyatt Regency Thessaloniki welcomes its guests by offering a complete hospitality experience, where luxury meets comfort and high aesthetics. The reception areas are discreetly scented through the advanced aromatherapy systems of SCENTLINQ Pro, creating a unique sense of well-being from the very first moment. The hotel is located in a privileged location, within easy reach […]