Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro scents SANTO MINE OIA SUITES

Santo Mine Oia Suites has just opened and stands out for its stunning views of the Aegean Sea, the wild volcanic landscape, the Mediterranean aesthetic and Cycladic minimalism. It sprang from a stone mine in Santorini with its luxurious suites built into the steep cliffs. SCENTLINQ Pro offers this hotel a high-end aromatic atmosphere created […]

INTERSPORT adds a new dimension to the shopping experience with SCENTLINQ Pro

At INTERSPORT, every visit to the stores becomes an experience. In collaboration with SCENTLINQ Pro, the spaces are filled with a scent of freshness and energy that captures the sporty lifestyle and dynamic spirit of the brand. The fragrance completes the feeling of vitality and positive mood, creating an atmosphere that makes the visitor feel […]

SCENTLINQ Pro fragrances PANAIDIS EYEWEAR BOUTIQUE stores

In collaboration with SCENTLINQ Pro, PANAIDIS stores have selected a unique fragrance with floral and woody notes that captivates customers and creates a distinctive scented atmosphere. The PANAIDIS EYEWEAR BOUTIQUE store chain has been active in the optical goods sector for over four decades, currently boasting 31 modern stores in the country’s most significant commercial […]

SCENTLINQ Pro scents the Radio City Theater in Thessaloniki

SCENTLINQ Pro undertook the fragrance of the spaces of the famous Radio City Theater in Thessaloniki, which is a jewel for Northern Greece, with a rare artistic history. The theater is built on the model of Ancient Greek Theaters, which allows its 1100 spectators to watch the spectacle they have chosen with excellent visibility. During […]

SCENTLINQ Pro scents Atlantica Aegean Blue in Rhodes

The 5* Atlantica Aegean Blue of the Wavemaker Hospitality group combines elegance with authentic hospitality and offers unique holiday experiences to the families and couples who visit it every year. With direct access to Kolympia Beach and set against the backdrop of the vast blue of the Aegean Sea, Atlantica Aegean Blue stands out for […]

New collaboration between SCENTLINQ Pro and Elounda Collection Hotels and Resorts

SCENTLINQ Pro will provide a fragrant identity to the Elounda Collection Hotels and Resorts, which consists of three luxurious beachfront properties: • The Elounda Mare Relais & Chateaux hotel, the only member of the Relais & Châteaux chain in Crete. • Porto Elounda Golf & Spa Resort, a world-class five-star resort offering a range of […]

SCENTLINQ Pro fragrances MonAsty Thessaloniki, Autograph Collection

MonAsty Thessaloniki, Autograph Collection, in collaboration with SCENTLINQ Pro, welcomes its guests by scenting its premises with a high-quality sweet and woody fragrance, creating a feeling of warmth and optimism. On October 18, the highly anticipated MonAsty Thessaloniki, Autograph Collection luxury hotel, managed by SWOT Hospitality, opened its doors, highlighting the city’s rich cultural heritage. […]

SCENTLINQ Pro scents Euphoria Resort in Crete

In partnership with SCENTLINQ Pro, the group developed a scent identity that complements the hotel’s sophisticated ambiance. The five-star Euphoria Resort in Chania, owned by the Mathioulakis Group, is an impressive, luxurious, state-of-the-art, and environmentally friendly destination that can meet the desires of even the most discerning guest.

SCENTLINQ Pro scents the One Of One Santorini hotel

In the enchanting island of Santorini, where the deep blue of the Aegean meets the brilliance of Cycladic architecture, One of One Santorini redefines the concept of quality hospitality. A hotel that honors uniqueness — as its name suggests — by offering an experience of luxury, tranquility and sophisticated design. In collaboration with SCENTLINQ Pro, […]