Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro scents the new Rocca a Mare Heraklion – part of the ACCOR Handwritten Collection

The new Rocca a Mare Heraklion hotel opens its doors, offering guests an authentic hospitality experience infused with the essence of Minoan tradition and modern design. Located in the heart of the coastal area, just a few minutes from the city center, the hotel embodies elegance, comfort, and the feeling of a welcoming home. Every […]

New collaboration between SCENTLINQ Pro and Elounda Collection Hotels and Resorts

SCENTLINQ Pro will provide a fragrant identity to the Elounda Collection Hotels and Resorts, which consists of three luxurious beachfront properties: • The Elounda Mare Relais & Chateaux hotel, the only member of the Relais & Châteaux chain in Crete. • Porto Elounda Golf & Spa Resort, a world-class five-star resort offering a range of […]

SCENTLINQ Pro scents Everty’s two 5-star hotels – Ydor Hotel & Spa & Porto Kea Suites

The two five-star boutique resort hotels, Ydor Hotel & Spa and Porto Kea Suites Hotel & Spa, have begun operations on the rapidly developing island. The luxurious Porto Kea Suites hotel is located very close to the picturesque church of Agios Georgios, and is a wonderful retreat that offers endless views of the sea. The […]

Today SCENTLINQ Pro celebrates 10 years of presence in the Greek market!

From the beginning, our mission has been to provide high-quality fragrance services that enhance people’s everyday experiences. In this 10-year journey, we have significantly contributed to the establishment of aromatherapy in professional spaces in Greece, having created partnerships with the most important hotel groups and retail chains, always helping them to get closer to their […]

The power of fragrance in a store

Approaching the new JD Sports store in Ermou, customers encounter a special atmosphere. The aroma, which is noticeable even from the street, draws their attention and encourages them to enter. Scenting a store is a strategy often used in retail to improve the customer experience. Large chain stores invest in scenting to enhance their brand […]

SCENTLINQ Pro scents the Odera Hotel in Tinos

The five-star ODERA Hotel, built on the beach of Kionia in Tinos, offers its guests a unique hospitality experience that combines the authenticity of the Cyclades with the craftsmanship of modern design. Respecting the natural landscape and local architecture, the hotel exudes a subtle cosmopolitan air, while each space is designed to inspire calm, elegance […]

JD Sports stores in Greece are scented by SCENTLINQ Pro!

JD Athens welcomes customers with a unique SCENTLINQ Pro fragrance, specially designed for a dynamic, youthful, and athletic space. The extensive history and success of the British JD Group are well-known, further confirmed by its presence in major retail locations worldwide and its more than 3,400 stores across 32 countries! The first JD Sports store […]

AULUS LINDOS Rhodes CURIO COLLECTION by Hilton: With a discreet aromatic experience from SCENTLINQ Pro

In the enchanting island of Rhodes, Aulūs Lindos Rhodes Curio Collection by Hilton, a member of Domes Hotels & Resorts, opened this year, capturing a contemporary approach to hospitality. It combines understated elegance with a relaxed, summery feel. With an emphasis on experience and a sense of well-being, every detail contributes to creating an environment […]

SCENTLINQ Pro scents the Royal Senses Resort and Spa

SCENTLINQ Pro created a unique aromatic experience for guests of Royal Senses Resort and Spa with cedar, rose, jasmine and bergamot. Royal Senses Resort & Spa Crete, Curio Collection by Hilton, in Panormos, Rethymno, combines elegant architecture and high-quality amenities in a luxurious, family-friendly destination. With a magnificent view of the sea, a water park […]