Frequently Asked Questions

If your answer is not listed below please get in touch.

We are a multinational retail/hotel chain. Can SCENTLINQ offer fragrance services in all regions and countries where our locations are located?

Yes, we can provide fragrance services in many countries worldwide. Please consult your local SCENT::LINQ representative who will be happy to assist you.

I have a seasonal business, my hotel does not operate year-round, can I use SCENT::LINQ's scenting services for 6 months each year?

Yes, we provide services to seasonal businesses. Our goal is to satisfy the needs of our customers.

Do you create signature fragrances?

Yes, we do, however creating a signature scent requires certain specifications. Please consult your SCENT :: LINQ representative.

Once we decide what scent we want for our business, do we have to use the same scent throughout our collaboration?

Of course not. Your SCENTLINQ representative will be happy to help you change your scent, send you or show you fragrance samples. We value our long-term relationships with our customers.

Can we get a signed form for the fragrance service you provided us?

Yes. We have a mobile-only app. Our technicians receive a signature on their mobile phone from our customers, and you can choose to receive the signed copy of the service form as a PDF file that will be emailed to you immediately.

What is the warranty on your fragrance systems?

All our fragrance systems have a full warranty throughout the duration of our partnership. Our specialized technicians perform a full inspection and maintenance of all systems with each visit to your premises.

Are the sale of fragrance systems and fragrances done without a service agreement?

We are a service company and offer annual and seasonal rental programs with full technical support. In special cases, we may make some exceptions on a case-by-case basis. Your SCENTLINQ representative can provide you with details.

Can we use the MDX250 aromatherapy system in our home?

Some of our customers use the MDX250 fragrance machine in their homes, but we would like to remind and emphasize that our systems are designed for use in retail and hospitality spaces.

Do you have aromatherapy systems for home use?

Not at the moment, however, we are working on a line of products specifically for scenting small spaces and homes. Please sign up for our mailing list to be notified when our home products are ready.

Where are your perfumes produced?

Our fragrance collection is developed by leading perfumers and produced in one of the best perfume houses in the world, located in Germany and the USA. Our fragrance collection is designed and produced exclusively for SCENTLINQ. Our entire collection complies with and exceeds all EU and US requirements and regulations. IFRA (International Fragrance Association) certificates, allergen lists and SDS (Safety Data Sheets) are available upon request.

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Partnerships

SCENTLINQ Pro collaboration with “PHĀEA RESORTS”

The hotels of the Phāea group give a new perspective to the guest experience, inspired by the idea of an endless summer, full of sun, light and creativity. The traditional Cretan Malia Park is a haven where care and design are seamlessly combined, welcoming families and couples. Cretan Malia Park is a microcosm of the […]

SCENTLINQ Pro collaboration with TRYP by Wyndham Corfu Dassia

TRYP by Wyndham Corfu Dassia welcomes its guests by scenting the hotel’s spaces with a distinctive aroma of tea notes, diffused by SCENTLINQ Pro’s professional aromatherapy systems. The award-winning boutique hotel in the Center of Dassia, near the old town of Corfu, is a dream getaway in Greece. Surrounded by lush gardens, this elegant hotel […]

SCENTLINQ Pro scents the new luxury hotel SEAFOS Luxury Resort & Spa

The 5-star SEAFOS, a stone’s throw from the historic city of Nafplio, is classified in the Limited Edition category of the Leonardo Hotels chain. The name SEAFOS comes from the words Sea (SEA) and Light (FOS), as the sunset, the sea and the history of the area offer the visitor peace of body and spirit. […]

Scenting by SCENTLINQ pro at Lazart Hotel Trademark Collection By Wyndham

Art and comfort combine perfectly at the 5-star Lazart Hotel in Thessaloniki, which features a unique design and exquisite decoration, welcoming its guests to a world of absolute relaxation. The hotel offers luxurious accommodation in a prime location in Thessaloniki, just 2 km from the heart of the city. In collaboration with the Wyndham Hotels […]

SCENTLINQ Pro scents the Kresten Royal Euphoria Resort in Rhodes

Kresten Royal Euphoria Resort welcomes its guests with a unique fragrance containing notes of tea, jasmine, cedar and musk, diffused throughout its spaces by SCENTLINQ Pro’s professional aromatherapy systems. Dominating the hillside above Kallithea beach, the brand new Kresten Royal Euphoria The Resort is a meticulous oasis of privacy and warmth, with a total area […]

The power of fragrance in a store

Approaching the new JD Sports store in Ermou, customers encounter a special atmosphere. The aroma, which is noticeable even from the street, draws their attention and encourages them to enter. Scenting a store is a strategy often used in retail to improve the customer experience. Large chain stores invest in scenting to enhance their brand […]

SCENTLINQ Pro Scents Daios Cove in Crete

In close collaboration with the hotel management, SCENTLINQ Pro created a unique aromatic atmosphere that welcomes guests to the premises of this exceptional hotel with its distinctive signature scent. Uniquely located in the secluded Vathi bay area in Agios Nikolaos, Crete, Daios Cove Luxury Resort and Villas serves as the ideal base for exploring the […]

SCENTLINQ Pro scents NEPTUNE LUXURY RESORT

NEPTUNE LUXURY RESORT, a unique hotel set in a beautiful themed garden decorated with works of art, is located 5 km from the village of Mastichari in Kos. The idyllic landscape, impeccable facilities and unparalleled culinary delights ensure guests an unforgettable stay. NEPTUNE LUXURY RESORT stands out for its attentive service and attention to detail. […]

SCENTLINQ Pro scents Euphoria Resort in Crete

In partnership with SCENTLINQ Pro, the group developed a scent identity that complements the hotel’s sophisticated ambiance. The five-star Euphoria Resort in Chania, owned by the Mathioulakis Group, is an impressive, luxurious, state-of-the-art, and environmentally friendly destination that can meet the desires of even the most discerning guest.